Privacy Policy

1. Information We Collect

We may collect:

Personal details (name, email, phone, shipping/billing address)
Account registration details
Order and transaction history
Payment information (handled by third-party gateways, not stored by us)
Newsletter and form submissions
Browsing data (cookies, IP address, device info via analytics)

2. How We Collect It

We collect information:

Directly from you (checkout, account registration, newsletter, forms)
Automatically through cookies and analytics
From integrated platforms such as WooCommerce, Etsy, and Mailchimp

3. Why We Collect It

To process and deliver your orders
To provide customer support
To send service emails and updates
To improve our website and services
To comply with Australian law

4. Who We Share It With

We only share your information with trusted third parties when necessary:

Shipping providers
Payment processors
E-commerce platforms (WooCommerce, Etsy)
Email & CRM tools (Mailchimp if subscribed)
Analytics (Google Analytics)

We do not sell or rent your personal information. We advertise on platforms like Facebook, YouTube, and TikTok, but do not share your customer details with them.

5. Cookies & Analytics

We use cookies and analytics to improve functionality and understand site performance. You can disable cookies in your browser, but some features may not work properly.

6. Data Security & Retention

We use reasonable security measures to protect your data
Payments are processed by certified providers; we do not store card numbers
We retain data only as long as necessary for legal and operational purposes

7. Your Rights

Under the Australian Privacy Act 1988, you have the right to:

Access the personal information we hold about you
Request corrections or updates
Opt out of marketing emails at any time
Request deletion of your information where appropriate

To make a request, contact us at [email protected].

8. International Transfers

Some service providers may process data outside Australia. We ensure reasonable safeguards in line with the APPs.

9. Changes to This Policy

We may update this policy from time to time. Any updates will be posted here with a new effective date.

10. Contact Us

FunkyStickables
📧 [email protected]
📍 Queensland, Australia

If you have privacy concerns, please contact us first. You may also reach out to the Office of the Australian Information Commissioner (OAIC) for guidance.